Fe777's Privacy Policy — Your information is safe with us

As one of Bangladesh's most trusted online gaming platforms, fe777 places your privacy above everything else. This privacy policy explains what information fe777 collects, how it is used, and how your personal data is kept secure.

By registering, logging in, or using our platform, you are considered to have agreed to this privacy policy. We strongly recommend reading it carefully before creating an account.

This privacy policy applies to the fe777 website, mobile application, and all associated services. We may update this policy periodically, and you will be notified in advance of any significant changes.

Fe777 collects only the minimum information needed to provide its services. We never collect data that is not necessary. A detailed breakdown of what information is collected and when is provided below.

In addition to the above, fe777 may collect anonymized data about your browsing patterns, session duration, and preferred game types — used solely to improve the quality of our services.

Fe777 uses your information only for specific, legitimate purposes. We never sell your data to advertisers or third parties. The primary purposes for which your information is used are outlined below.

• Your information is used to create, verify, and manage your account.
• Payment information is used to securely process deposit and withdrawal transactions.
• Your information is used to personalize your gaming experience and keep you informed about relevant offers and bonuses.
• Your information is needed to improve customer service and resolve your issues quickly.
• Your data is used for security analysis to prevent fraud, hacking, and other illegal activity.
• Data is retained to fulfill legal obligations and meet the requirements of regulatory bodies.
• Analytical data is used to improve platform performance and develop new features.

Fe777 is extremely cautious about sharing your personal data with third parties. Only the minimum necessary information may be shared, and only in the limited circumstances described below.

• Payment Processor: Payment gateways such as Mobile Banking, Nagad, and Rocket only receive the information necessary to complete a transaction.
• Legal Authorities: Information may be disclosed in compliance with a court order or a lawful request from a government authority.
• Game Providers: Limited information may be shared with licensed game providers to ensure smooth gameplay.
• Security Partner: Anonymized data may be shared with specialist security firms to help prevent fraud and cyberattacks.

Cookies are used on the fe777 website and app to enhance your experience. Cookies are small data files stored on your device that help ensure the site functions properly.

• Essential Cookies: These cookies are essential for maintaining login sessions and security, and cannot be disabled.
• Functional Cookies: These cookies remember your language preference, theme settings, and other personalized configurations.
• Analytics Cookies: Anonymous cookies are used to analyze which parts of the site are most visited, helping us improve our services.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some site features to not work correctly.

Fe777 uses industry-leading technology to protect your data. Our security is built across multiple layers, so if one layer is ever compromised, the others continue to keep your information safe.

• All data transfers are secured with 256-bit AES encryption.
• Servers are protected by firewalls and an intrusion detection system.
• Payment information is stored and processed in accordance with PCI DSS standards.
• Regular security audits and penetration testing are conducted.
• Two-Factor Authentication (2FA) can be enabled optionally.
• Instant alerts are sent for any suspicious login attempts.
• Data is regularly backed up and stored in a separate, secure location.

Please note that no one can guarantee complete security online. Never share your account password with anyone, and always use a strong password.

You have full control over your personal information at fe777. Your key rights are outlined in detail below.

• Right to Access Your Information: You can find out at any time exactly what information fe777 holds about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: After closing your account, you may request that your data be deleted (excluding information subject to legal obligations).
• Marketing Opt-Out: You can opt out of promotional emails or SMS at any time.
• Data Portability: You may request a copy of the data we hold about you.

To exercise any of the rights above, please contact our support team. We typically process your request within 7 business days.

Fe777 retains your data for as long as necessary — typically for the duration your account remains active, and for a defined period after it is closed.

• Account information — retained for the lifetime of your account and up to 5 years after closure.
• Transaction records — retained for a minimum of 5 years as required by law.
• Gaming history — retained for up to 3 years.
• Customer support conversations — retained for up to 2 years.
• Cookie and browsing data — deleted at the end of a session or within a maximum of 1 year.

Fe777 may update this privacy policy from time to time. If any significant changes are made, you will be notified in advance via your registered mobile number or email. The date of the latest update will always be displayed on this page.

If you continue using fe777 after an updated policy is published, you will be considered to have accepted the new terms. We recommend visiting this page regularly to stay informed.

If you have any questions, concerns, or requests regarding our privacy policy, please don't hesitate to get in touch. Our dedicated privacy team is always ready to help.

• Email: [email protected]
• Live Chat: Log in to the fe777 platform to chat directly with our support team.
• Support Hours: Available 7 days a week, 24 hours a day in Bengali.